Why SERVPRO? We are the service professionals!

7/23/2022 (Permalink)

Professional carpet cleaners are the only people who should be trusted to do the job. Anyone with less experience or certification will likely not do the job correctly. And their carelessness could end up costing a lot more in the end. 

Carpeting is typically one of the most long-term investments in the home. Most people associate high-cost flooring with tile, marble or hardwood, but carpet can carry a high price tag as well. There are various fibers and matting to choose from, as well as the padding beneath it. When it’s all said and done, it can cost just as much if not more than some other options. Once that investment is installed, great care should be taken to keep it in the best condition possible. This will mean regular vacuuming in high-traffic areas and regular maintenance from professional carpet cleaners.

Why should someone always hire professional carpet cleaners?

Professionally trained technicians have certification in all types of fibers and construction, so they know which products and equipment to use and how to employ them properly. The technician can assess the area for any spot treatment that may be necessary and will know which tools and specialized products to use. They will also be aware of the correct methods to complete the job effectively. Technicians will also inform the customer of ways that they can prolong the life of their carpeting and how to properly treat spills and accidents should they occur.

What can happen if someone doesn't use professional carpet cleaners?

A lot of damage can occur if a certified technician or firm is not hired to do the job. They can over-saturate the fibers and promote an environment that may foster mold and other microbial growth in time. If using improper equipment, the fibers can be damaged, which would result in replacement being required much sooner. If the wrong cleansing agents are used, or they are not properly rinsed out, they may damage the fibers or make future soil adhere quicker, which will require cleaning more often than would otherwise be necessary.  

What should a customer expect when they hire professional carpet cleaners?

Upon arrival, the technician will assess the carpeting. Once that is complete, the process can begin. First they will vacuum the floor during a process called dry soil removal. This removes any loose items in the flooring. Then soil suspension and extraction will take place. The technician uses a preconditioning agent that is mixed to separate the soil from the fibers. Various methods are employed to extract the soil from the flooring. Grooming may also be done to improve the fiber piles, matting, and to equally disperse protectors or conditioning agents. Then the drying process can begin. Carpets that have been professionally cleaned should be dry in less than 24 hours. Homeowners can assist in this process by ensuring the right temperature is maintained, and there is adequate ventilation. 

When hiring a carpet cleaning technician, make sure that they have received their certification through the Institute of Inspection, Cleaning and Restoration Certification (IICRC). The IICRC is a globally-recognized organization that is the leader in certifying technicians and firms in the restoration, cleaning, and inspection industry.

Locally Owned Company with Valuable Resources

As a locally owned and operated business, SERVPRO of Branch and South Calhoun Counties is strategically located to respond quickly to your water damage emergency and your mold cleanup. When there is mold in a home or business, we have the resources and personnel to help get your home or business back together. Call us today!

Trust When It Says "Certified Clean" By SERVPRO

5/24/2022 (Permalink)

Let us help you get back to business

As our communities re-open, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

• Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
• Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
• Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Call SERVPRO of Branch and South Calhoun Counties today at  517-278-5261 for your Certified: SERVPRO Cleaned consultation.

The Importance of Hiring Professional Carpet Cleaners

3/22/2022 (Permalink)

Professional carpet cleaners are the only people who should be trusted to do the job. Anyone with less experience or certification will likely not do the job correctly. And their carelessness could end up costing a lot more in the end. 

Carpeting is typically one of the most long-term investments in the home. Most people associate high-cost flooring with tile, marble or hardwood, but carpet can carry a high price tag as well. There are various fibers and matting to choose from, as well as the padding beneath it. When it’s all said and done, it can cost just as much if not more than some other options. Once that investment is installed, great care should be taken to keep it in the best condition possible. This will mean regular vacuuming in high-traffic areas and regular maintenance from professional carpet cleaners.

Why should someone always hire professional carpet cleaners?

Professionally trained technicians have certification in all types of fibers and construction, so they know which products and equipment to use and how to employ them properly. The technician can assess the area for any spot treatment that may be necessary and will know which tools and specialized products to use. They will also be aware of the correct methods to complete the job effectively. Technicians will also inform the customer of ways that they can prolong the life of their carpeting and how to properly treat spills and accidents should they occur.

What can happen if someone doesn't use professional carpet cleaners? 

A lot of damage can occur if a certified technician or firm is not hired to do the job. They can over-saturate the fibers and promote an environment that may foster mold and other microbial growth in time. If using improper equipment, the fibers can be damaged, which would result in replacement being required much sooner. If the wrong cleansing agents are used, or they are not properly rinsed out, they may damage the fibers or make future soil adhere quicker, which will require cleaning more often than would otherwise be necessary.  

What should a customer expect when they hire professional carpet cleaners?

Upon arrival, the technician will assess the carpeting. Once that is complete, the process can begin. First they will vacuum the floor during a process called dry soil removal. This removes any loose items in the flooring. Then soil suspension and extraction will take place. The technician uses a preconditioning agent that is mixed to separate the soil from the fibers. Various methods are employed to extract the soil from the flooring. Grooming may also be done to improve the fiber piles, matting, and to equally disperse protectors or conditioning agents. Then the drying process can begin. Carpets that have been professionally cleaned should be dry in less than 24 hours. Homeowners can assist in this process by ensuring the right temperature is maintained, and there is adequate ventilation. 

When hiring a carpet cleaning technician, make sure that they have received their certification through the Institute of Inspection, Cleaning and Restoration Certification (IICRC). The IICRC is a globally-recognized organization that is the leader in certifying technicians and firms in the restoration, cleaning and inspection industry.

Locally Owned Company with Valuable Resources

As a locally owned and operated business, SERVPRO of Branch & South Calhoun Counties is strategically located to respond quickly to your water damage emergency and your mold cleanup. When there is mold in a home or business, we have the resources and personnel to help get your home or business back together. Call us today!

Cleaning Up Raw Sewage On Your Own Is Not A Good Idea, Call SERVPRO Immediately

3/19/2022 (Permalink)

If you’re like most homeowners, when faced with a task or question you probably head to the internet for answers…that’s how you found this article! And if you’re dealing with backed-up sewage, it only takes a few seconds of searching to find hundreds of articles describing how to clean-up sewage.

It goes like this:

** Put on some rubber gloves

** Scoop out the waste

** Take some water and bleach solution and apply it to the affected areas

** Let it dry

Most articles will throw out a warning saying “if you’re not sure whether you can do it, or don’t have the proper equipment, it is best to call a professional”. That’s where you would call SERVPRO.

We’d like to throw out another warning!

Cleaning up raw sewage on your own is something you should never do! 

Here’s why:

#1 – It can be hidden. – Any SERVPRO crew member can tell you stories about customers that decided to clean-up their own feces only to call in weeks or months later complaining about smells and disfigured walls, cabinets, and floors. Sewage will find its way into any and all porous surfaces. Even things like drywall and cabinetry aren’t safe. And it’s not as simple as just spotting the sewage with your eyes. It requires state of the art equipment, which SERVPRO has, to identify areas that have been damaged by sewage. So unless you have an infrared detection system handy and know how to use it, call SERVPRO.

#2 – It can be costly. – Times are difficult for everyone and money is tight. It’s easy to justify doing it yourself instead of paying to have SERVPRO  clean and disinfect for you. But today’s shortcut is tomorrow’s nightmare! Again, you’re dealing with a toxic situation that if not handled properly can create very real health dangers for you and your family. Not only that, if not properly mitigated, you could be looking at a serious mold issue in the not so distant future on top of all of the other issues described above. And if you think sewage cleanup is costly, wait until you’re stuck with a bill for mold remediation services! At least your sewage clean-up is covered by insurance…that’s not typically the case if you’ve got mold and it’s the result of you not taking appropriate measures when dealing with the sewage issue that created the mold!

So, if you’ve stumbled upon this article due to a sewage back-up that’s spilled into your home or office, do yourself a favor and call us, SERVPRO. Our technicians are certified to perform raw sewage cleanup and can provide you with peace of mind knowing the area affected is professionally cleaned.

Locally Owned Company with Valuable Resources

As a locally owned and operated business, SERVPRO of Branch and South Calhoun Counties is strategically located to respond quickly to your water damage emergency and your mold cleanup. When there is mold in a home or business, we have the resources and personnel to help get your home or business back together.

When It Comes To Biohazard Remediation, You Can Count On SERVPRO (Part 1 of 2)

3/14/2022 (Permalink)

Dissecting Biohazard Cleanup: Understanding the Process and Reducing Risk

When compared to a fire or water loss, property damage resulting from a suicide, murder or unattended death poses greater risk and complexity for the adjuster, the biohazard cleanup company, and of course, the policyholder. Many cleaning and restoration companies will offer bioremediation services, but only those that specialize in this area, like SERVPRO truly understand the science and intricacies of the bioremediation and decontamination process. In order to minimize risk for the insurance carrier and ensure the safety of the policy holder, it’s important to realize the inherent challenges of bioremediation and the processes and standards that every biohazard cleanup professional must adhere to.

Am I liable for an improper biohazard cleanup?

At some point in their careers, insurance professionals may have experienced sticker shock from a bioremediation claim. How could the biohazard cleanup of a single room cost more than recovering an entirely flooded home? It might be tempting to retain a trusted property damage restoration company at a lower cost, but doing so may put the insurer at risk for a lawsuit.

Consider a recent case where a general cleaning company was hired to sanitize a home after 600 pounds of deer meat rotted in a family’s garage due to a power outage. Following the cleaning, the homeowners reported that the rotting stench still remained throughout the house and that some family members became ill. Experts who were brought in to investigate the situation determined that the enduring smell and sickness resulted from inefficiencies in the cleaning process, such as the failure to seal concrete surfaces.

Why is bioremediation so complex?

Many biohazard situations pose grave health risks to policy holders and cleanup companies because of the potential exposure to bloodborne pathogens. One out of every 24 people has Hepatitis B, Hepatitis C or HIV and these pathogens can survive in a deceased person for a considerable amount of time – up to 16 days after death, depending on the temperature and surrounding environment. Exposure to bloodborne viruses can occur due to direct contact with non-intact skin, accidental injury from biological fragments, inhalation and exposure from splashes of blood or bio fluid to the eyes, nose, or mouth. Considering the health risks, bioremediation specialists must follow stringent employee safety regulations and meticulous decontamination procedures that most cleanup crews are not accustomed to.

Separately, biohazard situations can lead to hidden dangers that an average property restoration technician might not even consider. For example, in a water damage emergency, floor boards and drywall might be removed because they are visibly warped and unsalvageable. Then the rest of the structure can be dried out. In contrast, blood can seep through grout and in-between floorboards, even through subflooring. There is no other way to clean the damage but to remove all affected materials – if new wood floors are installed over the blood spill or if tiles are simply wiped down, the remaining bio matter can spread disease, release odors and further damage the property.

When It Comes To Biohazard Remediation, You Can Count On SERVPRO (Part 2 of 2)

3/14/2022 (Permalink)

How do I evaluate a bioremediation provider?

To determine whether or not a company is qualified to handle a biohazard situation, insurance professionals need a deeper understanding of proper bioremediation standards and what it takes to fully decontaminate a property. These are the key things to inquire about when choosing a vendor for a biohazard cleanup:

OSHA Compliance – These regulations are in place to protect the biohazard company employees and to prevent injury and potential liability for all involved. All supervisors and field technicians should be trained in the following OSHA programs: Bloodborne Pathogens, Personal Protective Equipment, Hazard Communication, Asbestos Awareness, Heat Illness, Fall Protection, Lift Safety, Lock Out – Tag Out, and Power Tool Safety. A common misstep among restoration companies is that they only comply with the OSHA Bloodborne Pathogens Standards, instead of all the aforementioned areas.

EPA and State Environmental Agency Compliance – The disposal of medical waste must be in accordance with federal, state and/or local regulations. Not all biohazard remediation companies are licensed to transport or store medical waste so it’s essential to understand if/how they comply with the local and national standards. The cleaning company can incur hefty fines if medical waste is not disposed of properly. Also, employees need to be trained in the proper use of cleaning agents – this can be more complicated than it seems, as many agents will become inactive if not measured and diluted properly.

Reporting/Testing – A reputable company should be able to deliver a detailed report which catalogs every step of the cleanup process. This should include photos of the entire process as well, so the policy holder and adjuster understand why some structural materials needed to be removed, what was disposed, why the employees went through a certain amount of protective equipment, etc. They should also have equipment available to check for non-visible but active biological fluids and other contaminants so that it is certain when an area is considered disinfected.

Sensitivity Training – Dealing with a flood or fire can be extremely traumatic, but it does not compare to the loss of loved one. During these traumatic situations, the family members often stay at home so it is imperative that the workers in their home are compassionate and considerate. The biohazard cleanup specialists at SERVPRO understand the need for the family to deal with only one point person in order to avoid confusion or conflicting updates. They have been trained to eliminate alarming language from their vocabulary and speak empathetically with the policyholder.

When it comes to biohazard remediation, there is no quick solution. The fact that there are no laws protecting policy holders through a biohazard cleaning process puts the responsibility on the insurance carrier to work with bioremediation specialists who follow strict safety standards and cleanup procedures. If the insurance carrier directs the cleanup process and even one of the above points is neglected, they might be held liable for any further health and property damages resulting from the improper cleanup. It is important to remember that you can’t put a price tag on the peace of mind that a policy holder needs after a traumatic crime or death occurred in their home or place of business.

By Tim Reifsteck

Ask The Experts: Do I Need A Professional For Sewage Cleanup?

7/15/2021 (Permalink)

The Dangers of DIY Sewage Cleanup

If you’re like most homeowners, when faced with a task or question you probably head to the internet for answers…that’s how you found this article! And if you’re dealing with backed-up sewage, it only takes a few seconds of searching to find hundreds of articles describing how to clean-up sewage.

It goes like this:

** Put on some rubber gloves

** Scoop out the waste

** Take some water and bleach solution and apply it to the affected areas

** Let it dry

Most articles will throw out a warning saying “if you’re not sure whether you can do it, or don’t have the proper equipment, it is best to call a professional”. That’s where you would call SERVPRO.

We’d like to throw out another warning!

Cleaning up raw sewage on your own is something you should never do! 
Here’s why:

#1 – It can be hidden. – Any SERVPRO crew member can tell you stories about customers that decided to clean-up their own feces only to call in weeks or months later complaining about smells and disfigured walls, cabinets, and floors. Sewage will find its way into any and all porous surfaces. Even things like drywall and cabinetry aren’t safe. And it’s not as simple as just spotting the sewage with your eyes. It requires state of the art equipment, which SERVPRO has, to identify areas that have been damaged by sewage. So unless you have an infrared detection system handy and know how to use it, call SERVPRO.

#2 – It can be costly. – Times are difficult for everyone and money is tight. It’s easy to justify doing it yourself instead of paying to have SERVPRO  clean and disinfect for you. But today’s shortcut is tomorrow’s nightmare! Again, you’re dealing with a toxic situation that if not handled properly can create very real health dangers for you and your family. Not only that, if not properly mitigated, you could be looking at a serious mold issue in the not so distant future on top of all of the other issues described above. And if you think sewage cleanup is costly, wait until you’re stuck with a bill for mold remediation services! At least your sewage clean-up is covered by insurance…that’s not typically the case if you’ve got mold and it’s the result of you not taking appropriate measures when dealing with the sewage issue that created the mold!

So, if you’ve stumbled upon this article due to a sewage back-up that’s spilled into your home or office, do yourself a favor and call us, SERVPRO. Our technicians are certified to perform raw sewage cleanup and can provide you with peace of mind knowing the area affected is professionally cleaned.

Locally Owned Company with Valuable Resources

As a locally owned and operated business, SERVPRO of Branch & South Calhoun County is strategically located to respond quickly to your water damage emergency and your mold cleanup. When there is mold in a home or business, we have the resources and personnel to help get your home or business back together.

Ask The Experts: What All Goes Into Getting My Business Up And Running Again?

7/15/2021 (Permalink)

There's nothing quite as difficult for a commercial establishment as dealing with water damage. However, knowing what to do when disaster strikes can prevent you from experiencing unnecessary emotional upsets for yourself, your employees, and your customers and mitigate the economic strain of lost business. There are many steps you'll need to take to get your commercial property back in order following a water damaging event. Contacting a team of skilled water damage restoration experts from SERVPRO is a good first step.

Quick Water Removal Mitigates Monetary Loss 

The longer excess water remains on your commercial property, the more likely you are to suffer from costly water damage repairs to structural properties like ceiling tiles, insulation, drywall, and flooring. Then there is the concern of water damage to your capital investments: inventory, furniture, carpeting, electronic equipment and paper documents. Having a team of skilled water damage restoration experts like SERVPRO to begin immediately removing standing water can prevent you from spending unnecessary money on repairs.

Quick Remediation Prevents Secondary Water Damage.

Another benefit of a quick reaction to the pressing problem of water intrusion is that fast extraction helps prevent secondary water damage. Unfortunately, water damage creates a moist, wet environment within your business. Moisture and high humidity offer mold an opportunity to grow and spread throughout structural materials and wood furniture and fabrics. If your business deals with food distribution, high inventory loss may be a costly negative effect. For this reason, it's critically important to have standing water removed as quickly as possible. SERVPRO can arrive, usually in about one hour, with water removal equipment to meet any problem. 

Fast Restoration Helps You Get Back In Business

If the water intrusion, by way of a storm, flood, leak, or the aftermath of fire extinguishing causes severe water damage to your commercial business, you may have to relocate temporarily while water damage restoration work is being completed. Closed doors affect customer traffic, employee earnings, and your bottom line.  Insurance companies normally work hand-in-hand with SERVPRO to come to a working agreement allowing the water extraction process to commence immediately. 

Contact SERVPRO Today

If your commercial property has been subjected to water damage, getting fast, effective water damage restoration services is a must. Here at SERVPRO, we specialize in optimizing and expediting each component of the restoration process to ensure that you can get your business back in business. Moreover, each of our IICRC-Certified technicians will provide you with the personable care and excellent customer service that keeps you in the loop throughout the water damage restoration process. We can quickly reopen your doors "Like it never even happened."

Commercial Building Restoration Services

SERVPRO of Branch & South Calhoun County responds quickly to a water or fire, or mold damage emergency, 24 hours a day. Whether the damage occurs in a small business building or a big box store, we have the training, experience, and equipment to handle the situation. Our national network of 1,650 Franchises gives us access to personnel and resources. Call us for assistance today!

If You Have to Ask - It's Time to Check Your Homes Alarms

5/24/2021 (Permalink)

Power Check

First, you want to make sure all your detectors have power. The power source depends on the type of smoke detector you have in your system:

• Battery-operated detectors (9-volt batteries) should have the batteries replaced every year.
• Battery-operated detectors (lithium batteries) should be completely replaced every ten years.
• Hardwired systems should have the backup battery replaced yearly, and the detectors replaced every ten years.
  
  

Regardless of the replacement for the battery or detector, fire remediation experts recommend that you test each smoke alarm every month to make sure it's working. Don't rely strictly on a schedule. Replace faulty alarms whenever necessary.

Age Check

No matter where your detectors get their power, all of them must be replaced every ten years to keep the system in shape for detecting fire damage. Checking the age of the devices in your system is easy. Remove each detector from the ceiling or wall and turn it over. The date of manufacture should be printed on the back. As long as the date is within the last ten years and the device is still working, it does not need to be replaced. Return it to its designated spot and make sure that it is linked with the rest of the system.

Testing your smoke alarm system once a month is a crucial part of home maintenance. If you have outdated detectors or your power source is not properly supporting the system, prompt maintenance can help keep you safe during a home fire.

So give us a call! We are faster to any disaster and ready to put our expertise to work for you! 

Why SERVPRO? Building your business is hard!

3/23/2021 (Permalink)

There's nothing quite as difficult for a commercial establishment as dealing with water damage. However, knowing what to do when disaster strikes can prevent you from experiencing unnecessary emotional upsets for yourself, your employees, and your customers and mitigate the economic strain of lost business. There are many steps you'll need to take to get your commercial property back in order following a water damaging event. Contacting a team of skilled water damage restoration experts from SERVPRO is a good first step.

Quick Water Removal Mitigates Monetary Loss 

The longer excess water remains on your commercial property, the more likely you are to suffer from costly water damage repairs to structural properties like ceiling tiles, insulation, drywall, and flooring. Then there is the concern of water damage to your capital investments: inventory, furniture, carpeting, electronic equipment and paper documents. Having a team of skilled water damage restoration experts like SERVPRO to begin immediately removing standing water can prevent you from spending unnecessary money on repairs.

Quick Remediation Prevents Secondary Water Damage.

Another benefit of a quick reaction to the pressing problem of water intrusion is that fast extraction helps prevent secondary water damage. Unfortunately, water damage creates a moist, wet environment within your business. Moisture and high humidity offer mold an opportunity to grow and spread throughout structural materials and wood furniture and fabrics. If your business deals with food distribution, high inventory loss may be a costly negative effect. For this reason, it's critically important to have standing water removed as quickly as possible. SERVPRO can arrive, usually in about one hour, with water removal equipment to meet any problem. 

Fast Restoration Helps You Get Back In Business

If the water intrusion, by way of a storm, flood, leak, or the aftermath of fire extinguishing causes severe water damage to your commercial business, you may have to relocate temporarily while water damage restoration work is being completed. Closed doors affect customer traffic, employee earnings, and your bottom line.  Insurance companies normally work hand-in-hand with SERVPRO to come to a working agreement allowing the water extraction process to commence immediately. 

Contact SERVPRO Today

If your commercial property has been subjected to water damage, getting fast, effective water damage restoration services is a must. Here at SERVPRO, we specialize in optimizing and expediting each component of the restoration process to ensure that you can get your business back in business. Moreover, each of our IICRC-Certified technicians will provide you with the personable care and excellent customer service that keeps you in the loop throughout the water damage restoration process. We can quickly reopen your doors "Like it never even happened."

Commercial Building Restoration Services

SERVPRO of Branch and South Calhoun Counties responds quickly to a water or fire, or mold damage emergency, 24 hours a day. Whether the damage occurs in a small business building or a big box store, we have the training, experience, and equipment to handle the situation. Our national network of 1,650 Franchises gives us access to personnel and resources. Call us for assistance today!

SERVPRO of Branch and South Calhoun are here to help in this time of need

3/23/2020 (Permalink)

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

• Kitchen/Food Areas
• Bathrooms
• Schools/Classrooms
• Offices
• Retail Spaces
• Water Fountains
• Shelving/Racks
• Sales Counters
• Carpets and Rugs
• Stair Handrails
• Elevator Cars
• Playground Equipment
• Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts at SERVPRO of Branch and South Calhoun at 517-278-5261.